Great Verbal and Written Communication Skills
By Stephanie Clark.
Almost every job posting, from entry to senior level, contains a reference to “good communication skills.” And in response, almost every client’s pre-rewrite resume states “good communication skills.” On both the employer’s and job hunter’s part, this practice conveys laziness or a lack of understanding of how to write with clarity.
Communication can mean a myriad of things: message, statement, exchange of ideas, consultation. In a resume it is a poor stand-in for negotiation, influence, creating presentations, writing reports, taking minutes, articulating ideas… the list could go on. The communication to which the job advertisement refers can be quite varied depending on the position.
If you are writing a resume for a retail sales clerk, communication may mean speaking clearly, remembering to share unadvertised specials, or leaving relevant written notes in the communication binder for the next shift.
When writing a resume for a corporate communications specialist, communication may mean writing grammatically sound copy, asking the right questions at a fact-gathering meeting, or being capable of speaking with the company’s CAO as well as unionized staff.
And, if you are writing a resume for a spy, perhaps communication is about subterfuge – not about communicating with clarity, but credibly communicating falsehoods!
Drill down to the specific communication skills your client will need for the job to which they are applying. Prove their communication skills with specific, accurate, interview-generating examples.