Withdrawal Policy

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Career Professionals of Canada (CPC) is primarily a volunteer-based organization that relies on membership, certification, and course registration income to support our programs and services.

Membership, Certification & Course Fees. Once registered, fees are non-refundable. Membership benefits and certification resources are not transferrable to another individual. All course fees listed are in Canadian dollars and taxes will apply based on the individual's province of residence. CPC Members receive a 50% discount on all professional development courses.

Course Withdrawals & Transfers: Requests for withdrawals and transfers must be made in writing by email. Access to course material is given a few days before the start of a course. If a registrant withdraws or transfers before they receive access to a course or event, the registrant will receive a credit (fee paid minus $100 administration fee) towards a future CPC course or event. Transfer credit will not be provided if withdrawal occurs after access to course or event has been given. 

Course Start: Students are expected to download course resources and introduce themselves on the general forum on or before the first Monday (course start date). Students must complete 5 modules each week. They are expected to spend a similar amount of time on this course as they would in a classroom-based environment of 15 hours over each week.

Course Extensions: Homework and forum entries must be finished by students by the end of the day on Friday (course end date). Access to forums are closed at this time. Upon receiving prior approval by the course instructor, a student may be granted an extension to complete his or her homework over the following weekend, but there will be no access to the course or the forum.

Grade Reappraisal Policy and Procedure: Certification applicants and course students who disagree with the results of their evaluation can appeal to have their submission reappraised. They must email their request for a formal review of the submission to course@careerprocanada.ca within ten (10) working days from receiving notice of the results.

Changes & Customization: CPC reserves the right to modify or cancel programs. We can accommodate special programs for large organizations and groups; please contact us directly for more information.