Online Course 302 – Conflict Resolution for Career Professionals

PROGRAM FORMAT

Enjoy unlimited access to the course.

This course is open to both CPC members and non-members.:

• CPC members enjoy exclusive advantages including a reduced rate and unlimited access to the course for as long as their membership remains active. Learn at your own pace, revisit the material anytime, and refresh your skills whenever you choose.
• Non-members are also welcome to enrol at the standard course rate. Enjoy full access to all of the course material until you complete the course.

Take part in a range of activities.

Throughout this course, you’ll actively cultivate your knowledge, skills, and abilities. You’ll take part in a range of activities for a dynamic, interactive learning experience: videos, reading, quizzes, reflection exercises, and small projects. The course is structured so that you receive interesting and topical information, tips, and strategies. This format will provide current theory, strategic guidance, and practical experience through examples and application.

Follow your own course completion schedule.

This custom-designed, self-directed online course is ideal for adult learners who want flexibility and control over their learning experience. Once you register, you will receive login instructions by email, allowing you to get familiar with the platform and start your course at your own pace.

The distance education format combines videos, readings, quizzes, reflection exercises, small projects, and a final homework assignment. Actively engaging in all aspects of the course will enrich your learning experience and help you apply the skills in real-world situations.

Gain knowledge and build your expertise on your timeline.

The timeline for self-directed learning is highly individualized and can be adjusted to suit your learning style and goals.

• You complete assignments on your own schedule.
• Access videos, quizzes, forums, and assignments at any day and time.
• Review all course material as long as you maintain your membership.

Complete all aspects of the course to receive a Course Completion Certificate.

This self-directed course is not graded in the traditional sense. The primary focus is on self-learning, personal growth, and practical skill development rather than external validation. To earn your certificate, you will need to complete all course lessons, topics, case studies, quizzes, and reflection exercises.

TOPICS COVERED (Required Text Provided)

Students will be supplied with various resources and reference sheets along with additional relevant readings which will be posted on the course site. Key concepts that will be covered:

• An Introduction to Conflict Resolution
• Conflict Resolution Styles with the Thomas-Kilmann Instrument
• Creating an Effective Atmosphere
• Creating a Mutual Understanding
• Focusing on Individual and Shared Needs
• Getting to the Root Cause
• Generating Options
• Building a Solution

COURSE PRICING - START NOW

Unlimited access while you remain a CPC member.

Enjoy the freedom to learn at your own pace and revisit the course anytime.

Non-Members: $95.00 + tax
Sign up today to start your course and gain access to all materials.

CPC Members: $50.00 + tax
Log in to your Member Portal and go to the Training Hub to take advantage of all your exclusive member rate.

Groups (10+ Individuals):
Contact us to receive preferred pricing for large organizations and teams.

Not a member yet?

Become a Member: Join CPC today to enjoy reduced rates on all courses and webinars, including this one. Membership gives you unlimited access to a growing library of professional development opportunities.

Additional Information:

•  All fees are in Canadian dollars. Taxes are applied based on your province of residence.
• All required texts are included in the course fee.
• For details on course withdrawal, transfer, or changes, please review CPC’s  refund policy.

Don’t wait – enroll today to boost your skills and advance your career.