Job Coach – Temporary

WCG Services | http://www.wcgservices.com
Chilliwack | Full Time, Seasonal / Contract

Details

ROLE SUMMARY

WCG team members are supported and expected to work as part of a team aligned with a shared goal of providing high quality service to clients, employers, the community and the Ministry. Each WCG team member uses strong communication and coordination skills and shares knowledge to work impactfully within a cross functional team of WCG staff and service delivery partners responsible for excellence in client service. All team members are responsible for the quality of our face to face and virtual interactions, for the promotion of WorkBC services, for providing outreach to various locations in the catchment and for supporting community engagement activities. At WCG, we are flexible and agile and we prioritize client service while ensuring contract and policy compliance – this is reflected in our day to day tasks, our scheduling and our support of one another. Strong relationships, developed and maintained through mutual respect and caring, characterize our team.

Job Coaching is an individualized service provided to Clients and employers when the Client needs on-the-job support and guidance to successfully maintain Labour Market Attachment. These services are intended for Clients who are not likely to achieve success through employer training and support alone. Job Coaching includes comprehensive on-the-job support at the start of the Client’s job placement, or later in a Client’s employment when a barrier is identified. This role requires substantial travel throughout the catchment to meet clients in a location where they are comfortable including their homes.

RESPONSIBILITIES

  • Providing and/or arranging for on-site job accommodations, supports, adaptive aids, learning aids and other resources/devices/aids to support the Client in their employment
  • Ensuring a well-coordinated job retention system is in place with co-workers and job coach staff providing supports as needed
  • Assisting the Client and/or employer to resolve any issue that may impact the Client’s ability to maintain employment
  • Establishing and engaging with the Client’s support system (family, friends, colleagues, other support people/networks) if possible, to facilitate long-term job retention
  • Ensuring all individually designed services and supports that the Client requires for success are provided through the job coaching process, while minimizing dependency on ongoing job coaching and maximizing independence
  • Transition the required supports to the employer, the workforce system, and the Client’s own network as job coaching services are phased out of the workplace ◦Minimize dependency for ongoing job coaching and maximizing independence

Community Involvement:

  • Stay attuned to local community employment related venues and market WorkBC services on behalf of the centre
  • Regular attendance/presentations at local Job Fairs and other employer related networking opportunities
  • Represent WCG and develop WCG brand awareness through the marketing of WCG programs and services within the given geographic area
  • Attend business and community events including Chamber of Commerce functions and other community or employer-based trade shows
  • Join local Business Associations and committees as appropriate
  • Participate in the hosting of community and employer events

And other duties as required, including going beyond job description to help colleagues or to do work related to other roles whenever necessary

QUALIFICATIONS

Required:

  • Demonstrated experience assessing complex Client needs in specialized areas, such as physical limitations; developmental disabilities; mobility skills; and cognitive, social, and emotional barriers; interpreting clinical assessments and delivering customized employment; job coaching and job development services; working with individuals with complex barriers to employment and a broad range of cultural backgrounds; providing a Person with Disabilities with support to function productively in employment; delivering customized employment; job coaching and job development services; building partnerships with employers, community agencies, and other stakeholders; and identifying Assistive Technology solutions for Persons with a Disability
  • Strong digital literacy skills including Microsoft Office Suite
  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
  • Ability to work outside require business hours, including in shifts, evenings, and Saturdays
  • A reliable vehicle, valid driver’s license and the flexibility and ability to work in different locations in the Fraser North East catchment

Preferred:

  • Proficiency in French and/or other languages in addition to English
  • Comfort and proficiency using Social Media
  • Experience with Ministry and other online tools such as ICM, online employment services

Education/Certifications:

  • Post-secondary certificate, degree, or diploma relevant to providing Client Services to Persons with a Disability
  • CCDP, RRP preferred

How to Apply

Please note that only applications received via our website will be considered.