Employment Counsellor – Temporary

WCG Services | http://www.wcgservices.com
Burnaby, BC | Full Time



The Employment Counsellor assists Clients to find and maintain employment. This role ensures successful outcomes for the Client while ensuring all contract deliverables are achieved. While this role is responsible for their case load, all Service Team members will provide support, creating a team around the individual. Case Management is a collaborative process between the Employment Counsellor and a Client. This role will work with the Client and provide ongoing support to the Client as they progress to achieve goals and objectives in the Client’s Action Plan. The process of Case Management involves developing a positive relationship with the Client, encouraging, motivating and supporting the Client to achieve sustainable employment, and increase independence and self-sufficiency as appropriate for each Client. Key factors in Case Management include helping Clients build confidence, become self-motivated and recognize and build their skills, strengths and abilities.



  • Demonstrated experience in conducting and interpreting Client Needs Assessments; coaching and mentoring Clients; working with individuals with complex barriers and a broad range of cultural backgrounds; working with individuals from a variety of Inclusion Groups; and building partnerships with employers, community agencies, and other stakeholders
  • Successful track record helping Clients to overcome barriers to employment
  • Experience in the development and support of appropriate employment-specific training opportunities for program clients
  • Knowledge of the local labour market, community resources, government programs, job search techniques, career development and issues relating to unemployment
  • Ability to establish a good match between a Client’s skill set and abilities, and the needs of an employer
  • Excellent documentation and report writing skills, as well as in interviews/assessments, professional resume writing, vocational counselling, and individualized goal-setting and planning
  • Strong digital literacy including social media and Microsoft Office Suite
  • Solid understanding of confidentiality and other professional codes of conduct; must submit for a criminal record check
  • Ability to work outside require business hours, including in shifts, evenings, and Saturdays
  • A valid driver’s license and a reliable vehicle as well as the flexibility and the ability to work in different locations in the Burnaby catchment


  • Proficiency in French and/or other languages in addition to English
  • Experience with Ministry and other online tools such as ICM and online employment services


  • Post-secondary certificate, degree or diploma in a relevant field (e.g. career or employment development, vocational rehabilitation, social work, psychology, sociology, human services, counselling, education, or human resources management) preferred
  • CCDP preferred

How to Apply

Learn more and apply online at http://www.wcgservices.com/careers