Build Client Motivation BEFORE The First Appointment
By Richard Hamilton.
Amongst the many innovations that the founders of Solution- Focused Brief Therapy (SFBT) have introduced to the world of counselling is the exploration of pre-session changes. These changes can lead to a treasure trove of useful motivational strategies, if you know how to tap into them. Research has shown that 40% of clients have made some improvement to their problem prior to their first session (deShazer and Berg), however clients will not reveal these improvements unless asked; that’s a lot of valuable information hidden away. Accessing this information is easy and effective: when the client books their first interview, simply ask them to track what goes well in their life between ‘now’ and their appointment. This could be asked by the Resource Center staff, by the receptionist, or whomever books the appointment.
When the client comes in for the first appointment, the Employment Counsellor then asks the client for “any helpful changes, even small ones,” that have occurred prior to “now”. The client often reveals information that demonstrates that they are on the road to accomplishing their goals. A skilled Employment Counsellor can add importance to these changes that resonate with their client, helping them connect with his or her roadmap. The following are examples of pre-interview questions that will help clients recognize their accomplishments, no matter how small, which in turn builds self-efficacy and motivation to succeed.
- Ask for even small steps towards finding work
- How did she do that?
- What difference did it make?
- What would happen if you carried on doing this?
- When was the last time you felt more on track in your work-seeking?
- What was different in your life that allowed you to be more on track?
Join Bell Browne Molnar & Delicate Consulting (BBMD Consulting) for a summer Webinar and eWorkshop series. Members of Career Professionals of Canada benefit from a 20% discount on the registration. Webinars begin July 2017. Can’t make the dates? Don’t worry, the recordings and materials will be available at your convenience! Contact CPC for the discount code.
Motivating the Unmotivated
July 18, 20, 25, 27, 2017 1:00 pm – 2:30 pm EDT
Solution Focused Career Counselling (SFCC) is about making sure you are effectively serving your clients within the brief time frames your clients need, using the techniques supported by extensive research.
In this webinar, you will learn how to be more effective with difficult to serve clients, learn and apply strategies to skilfully co-construct motivation with clients who have, until now, lost their motivation.