Facilitator/Job Developer

S.U.C.C.E.S.S. | http://www.successbc.ca/
Port Coquitlam, BC | Full Time, Seasonal / Contract


The Facilitator/Job Developer for the “A Chance to Choose” program is responsible for facilitating program workshops and individual career counseling services to clients as well as assisting with securing work placement for the youth in the program. The Facilitator/Job Developer is also responsible for follow up activities and ensuring the participants would reach the ultimate outcome of employment according to program’s timeline.

Successful candidates will be able to:

  • Assist in developing flyers, brochures and other methods to promote program and job placement activities
  • Market the program to referring agencies, the wider community and the general public to ensure outcomes reflect our expected agreement deliverables
  • Facilitate, and continually develop, a dynamic and engaging set of workshops for clients.
  • Collect labour market information for clients regarding job openings, entry and skills requirements, and other occupational information
  • Provide job search services including group facilitation and individual employment counselling sessions
  • Facilitate the production of professional resumes, cover letters, and mock video interviews for participants
  • Develop job leads and market participants to potential employers; create connections and networking opportunities. Locate work placement openings for participants based on their individual skills and abilities.
  • Make cold calls to potential employers
  • Explain the benefits and employment support services provided by programs to employers including addressing employers’ special needs
  • Conduct necessary follow-up when applicants are placed in positions, monitor participant performance on the job and counsels participants when job performance is not satisfactory.
  • Work with participants to improve job performance and gain necessary job skills or reviews or other employment options
  • Prepare documentation and reports related to placement activities, track participant activity and progress data and updates as needed
  • Assist in developing curriculum
  • Remain adaptive to changes in service delivery models, the labour market or participant trends
  • Participate in centre meetings and contribute to the effectiveness of the centre and its programming; assist in general operation of the office
  • Ensure that all services are provided within the standards of service maintained by S.U.C.C.E.S.S. Employment Services and consistent with the agency’s philosophical beliefs

Core Qualifications and Professional Experience:

  • Experience working with different clientele i.e. immigrants, refugees, vulnerable population, youth, professionals etc.
  • A Bachelor Degree in a related discipline combined with at least two years of experience in both employment counselling and group facilitation, preferably with youth. Equivalent combination of experience and education may be considered
  • Commitment to pursuing and achieving the BC Certified Career Development Practitioner designation
  • Working knowledge of methods and techniques of job development, client placement, and labour market information
  • Good knowledge of community resources and services relevant and appropriate to youth
  • Knowledge of and ability to apply professional ethics and competencies as outlined in the Canadian Standards and Guidelines for Career Development Practitioners
  • Ability to provide service to everyone, regardless of their background, personal history or personal struggles, and appreciation for the dynamics inherent in unemployment
  • Well-developed interpersonal skills, both written and oral, and the ability to communicate effectively with participants and the public including potential employers and other service providers
  • A quality of English sufficient to create, edit and proofread flawless resumes and cover letters
  • Current computer skills in MS Word, Excel, ACCESS and PowerPoint are required for the purpose of creating presentations, helping with resume & cover letter preparation, completing online applications, using the internet for research and communication, and record keeping
  • A passion for helping participants directly with their job search – support, leads, tips and tricks, as well as strategy
  • A strong knowledge of local labour market information and methods to maintain current understanding of local influences and regional trends
  • Competent to accomplish tasks with deadlines & handle stress and pressure, through organization, planning & humour
  • Alignment with and ability to display organizational vision of a world of multicultural harmony and core values of caring, open and ethical behaviour inspired by respect, integrity, inclusion and innovation
  • Criminal record check required

Additional Desirable Qualifications:

  • Certified to deliver Job Club Facilitation, Personality Dimensions, Career Crossroads, Making Sense of LMI, Starting-Points an asset
  • An Employment Counselling or Career Practitioner Certification an asset
  • Marketing and promotional experience – strategies, materials and distribution
  • Fluency in a second language an asset
  • Required to travel
  • May be required to work weekends, evenings

Duration: ASAP till May 2017. Renewal subject to funding availability

Salary: $23.00 – $25.00 per hour

How to Apply

Interested persons please send email to David.buckley@success.bc.ca and attach your resume & cover letter on or Friday March 10, 2017 at noon. Shortlisted candidates will be scheduled for interview in the following week.

Only those selected for an interview will be contacted.

* Resume including the cover letter should not be more than 3 pages.