Employment and Placement Specialist
YWCA Toronto Employment Centre | https://www.ywcatoronto.org/
Toronto, ON | Full Time
YWCA Toronto has several free employment programs throughout the city that assist up to 4,900 women in their job search every year. We help women: find work, prepare for employment, acquire training that will lead to employment, access Second Careers, find paid and unpaid job placements, gain access to the latest labour market information and research. We also help women with internet job search, GED preparation and link them to employers in a women only, professional, supportive environment.
The Employment and Placement Specialist, as part of YWCA Toronto Employment Centre’s team, will contribute to quality service delivery and achievement of program goals, by preparing and helping clients find employment. She is required to maintain an effective working relationship with employers and the general community, in accordance with the Mission and Policies of YWCA Toronto.
Reporting to the Manager of YWCA Toronto Employment Centre, the Employment and Placement Specialist’s responsibilities include:
- Contribute to quality service delivery and achievement of program goals, by preparing and helping clients find employment;
- Maintain an effective working relationship with employers and the general community, in accordance with the Mission and Policies of the YWCA Toronto;
- Collaborates with the Career Advisor/Facilitator to identify clients who are placement ready or who require job development, job retention and mentoring supports;
- Conducts outreach and marketing to employers to identify opportunities in the “hidden” job market i.e. those not yet available in the competitive job market and where the employer has not commenced the recruiting process;
- Supports employers in identifying the skills and competencies required for efficiently/effectively performing the job-matches employers’ workplace needs with clients’ capabilities;
- Negotiates work placement agreements and contracts of varying durations with clients and employers, identifying workplace training objectives, commitments and applicable financial incentives;
- Coordinates with employers to ensure employer satisfaction and to determine if additional supports are needed;
- Conducts cold calling and job search workshops, including; The Hidden Job Market, Labour Market Trends, Safety on the job and Sensitivity/Diversity in the Workplace;
- Participates in community and business networking events, community meetings, job fairs and other similar activities;
- Generates and evaluates statistical data, creates reports, and conducts follow-up calls;
- Monitors and reports on requests for financial supports under the Training Support Allowance budget, to the Business Administrator or the Manager on a weekly basis;
- Prepares detailed financial documents for the Business Administrator;
- Responsible for the timely and accurate completion of all required documentation including: clients’ notes/reports, statistical data, exits and follow-up information, clients’ feedback, standard job placement and development forms and training supports/subsidies to prepare for month end database upload to funder;
- Attends site visits at employer’s premises outside regular office hours in order to arrange and monitor work placement opportunities.
You will have:
- In-depth knowledge of an academic discipline normally acquired through courses leading to the completion of an undergraduate degree in Human or Social Services, Marketing or Communications;
- 3-5 years of job development and placement or labour market and/or human resources recruiting experience required;
- Group Facilitation and Life Skills Training is required;
Demonstrated knowledge of Toronto area labour market trends and general knowledge of the labour market and social services;
- Ability to administer, score and interpret work readiness assessment tools; demonstrated ability to work under pressure; ability to adapt to program changes when required;
- Demonstrated knowledge of Social Media;
- Experience in dealing with conflicts and diffusing contentious situations;
- Commitment and ability to work with diverse groups;
- Strong organizational and interpersonal skills;
- Strong written and verbal communications skills; advance knowledge of computers and training programs.
The employee is expected to:
- Engage in a self-reflective and collaborative practice that is non-judgmental and compassionate and reflects the mission of YWCA Toronto;
- Incorporate principles of anti-oppression and equity in responding to the service needs of women and children and work toward removing systemic barriers to independence and well-being;
- Demonstrate respect, consideration and acceptance of the opinions of others while expressing her own expertise and effectively utilizing relevant resources and specialists;
- Consistently collaborate with team members, sharing ideas and differences openly;
- Be receptive to new ideas and adapt to change as necessary;
- Value the contribution of others and take action to strengthen partnerships and support others to achieve effective outcomes;
- Take action to avoid or solve problems and create opportunities for positive change;
- Demonstrate commitment to ongoing personal and professional development.
The hours of work for this position are 35 hours per week (flexible hours required based on the availability of employers for appointments; some evenings and weekend work required). The salary for this position is $48,933 per annum (Level 6), plus comprehensive benefits . Note: incumbent will be required to travel at least 60% of the time as part of her regular duties; a valid driver’s licence and access to a motor vehicle is considered an asset.
Please note: A police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is secondable. YWCA Toronto has several free employment programs throughout the city that assist up to 4,900 women in their job search every year. We help women: find work, prepare for employment, acquire training that will lead to employment, access Second Careers, find paid and unpaid job placements, gain access to the latest labour market information and research. We also help women with internet job search, GED preparation and link them to employers in a women only, professional, supportive environment.
How to Apply
Please submit your cover letter and resume to: Eva Pakyam, Manager of YWCA Toronto Employment Centre. YWCA Toronto. 3090 Kingston Road, Suite 300, Scarborough, ON, M1M 1P2
Internal Deadline: Monday, July 10, 2017
External Deadline: Wednesday, July 12, 2017
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation.
While we thank all candidates for their interest, only those selected for an interview will be contacted. No telephone enquiries please.
YWCA Toronto is a scent free environment.